Technical support
TIME PROGRAMMING
- Check that the Bluetooth dongle version is V 2.1.
- Delete the application from your mobile telephone and download the latest version.
- Disconnect the power from the device and completely close the application.
- Reconnect the power to the device, open the application and read the device from the application, clicking on the icon:
If the program has been correctly introduced and the installation is according with the wiring diagram, pay attention to the ON operation: if the expected time is before the programming time, this operation will not be executed, but the next programmed one at the current time of the device.
To carry out the programming of the zone at our astronomical time switches both with the ASTRO NOVA CITY (A.N.C) and with ASTRO SAT (A.S), we press the ok or menu button and the fixed “menu” title and different options will appear on the screen, “zone” with the A.N.C model and “program” in the (A.S) mode; both options will be flashing and using the arrows we move the option to the zone and select “ok” ( or “menu”); once inside, it will show us the provincial capital it has configured by default (A.N.C) or the country option and then the provincial capital (A.S). Once the province where the installation is located has been selected, we will be shown the sunrise time for that day; in both models we will be given the option of correcting the timetable we have been shown (“CORR” or “CORR. SAT) both at the Sunrise and Sunset time and using the arrows we make the relevant adjustments where necessary, pressing ok (or “menu”) and the clock will appear on the final screen showing us the main screen with the date and time of the current day. In both models the sunrise and Sunset times are programmed by default on both circuits. If we wish to change said programming in any of the models or circuits, all we have to choose when programming is the “Fixed time” option instead of Sunrise or Sunset.
This is a normal occurrence if your device is old or has been operating for a long time with no external supply. The internal battery may be dead.
If this is the case, kindly return the device to our premises for repair by our Technical Service
Below is a scheduling example with screenshots for the following configuration:
Period 1, from 1 January to 31 August.
C1 and C2 ON, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday 02:00H.
C1 and C2 OFF, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday 05:00H.
Period 2, from 1 September to 31 December.
C1 and C2 ON, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday 12:00H.
C1 and C2 OFF, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday 19:00H.
To set the time of an ASTRO NOVA (old model) to a 2016 date and time, proceed as follows:
- Set a device time and date of 23:59 H, 31 December 2015.
- Wait one minute until the internal clock changes the date to 2016.
- Set again the current time and date as desired. If a time and date for the
- year 2017 is required, repeat the above procedure accordingly.
| Programador | Pila/Batería |
|---|---|
| DATA MICRO / DATA MICRO 2 (descatalogado) | batería de 1,2 V, NiMH 65mAh con pines VARTA 65HT. |
| DATA MICRO+ / DATA MICRO 2+ (actual) | pila de 3 V, Litio 950mAh con pines CR2477. |
| DATA LOG/ DATA LOG 2 (descatalogado) | pila de 3 V, Litio 950mAh con pines CR2477. |
| DATA LOG /DATA LOG 2 (actual) | pila intercambiable de 3,6 V, Litio 1200mAh ER14250H 1/2AA, pila 3 V, Litio CR2032 |
| DATA LOG+ /DATA LOG 2+ (actual) | pila intercambiable de 3,6 V, Litio 1200mAh ER14250H 1/2AA. |
| ASTRO NOVA (descatalogado) | pila de 3,6V, LiSoCl2 0,9Ah, LS 14250 con pines 1/2AA. |
| ASTRO NOVA CITY (descatalogado) | pila de 3 V, Litio 950mAh con pines CR2477. |
| ASTRO NOVA CITY (actual) | pila intercambiable de 3,6 V, Litio 1200mAh ER14250H 1/2 AA, pila 3 V, Litio CR2032. |
| TEMPO+ | pila 3 V, Litio CR2032. |
| TEMPO (descatalogado) | pila 1,5V AAA. |
| UNO QRD/ QRS (actual) | batería intercambiable de 1,2 V, 70mAh sin pines V80H. |
| DUO QRD/ QRS (actual) | batería intercambiable de 1,2 V, 70mAh sin pines V80H. |
| SUPRA QRD/ QRS (actual) | batería intercambiable de 1,2 V, 70mAh sin pines V80H. |
TEMPORIZATION
As a general rule, many electrical installers are used to assembling the PULSALUZ automatic stairway lighting switch which requires a phase wire and push button for installation. By contrast, with the PULSAMAT automatic stairway lighting switch, we will require the following for its connection; phase, push button and neutral.
- Type of coin or token (can only be changed at the factory).
- Type of fixed time programming (can only be changed at the factory) MECHANICAL CTM or programmable ELECTRONIC CTM.
- Optional CTM MECHANICAL PRE-notification of time completion, BASIC ELECTRONIC CTM flashes the display and CTM ELECTRONIC relay programmed.
Changing the time settings requires only modifying the configuration of the built-in microswitches according to the table below:
In order to change the type of coin or token, the entry needs to be modified and the internal purse should be reset. This requires sending the device to our premises for modification by our Technical Service.
It often happens that during the initial checks, a coin or token is inserted and then removed without waiting for the complete timed period to run. Because the timing cycle has not been allowed to finalize, the switch will remain active.
In order to prevent the CTM from blocking, it is required to wait for the clock timing period to run completely prior to disconnecting the device. If the CTM is blocked, disconnect the power supply, insert the coin or token again underneath the clock device and wait for the device timing cycle to finalize.
MOTION/PRESENCE DETECTORS
Whenever carrying out a project, you must bear in mind all the installation factors which will help you to choose the most suitable detector. We must bear in mind the type of assembly, surface or mounted on a wall or ceiling, IP protection level, whether it will be placed outside or not; we will evaluate the field of action of the device, observing the number of meters we wish to cover as well as the loads we wish to control with the device. Once this has been decided and we have chosen our proximity detector, we will respect the wiring diagram. The presence of highly reflective surfaces, elements subject to sudden temperature changes or light sources and objects likely to move with the wind will be avoided in its detection area. At the installation it should be taken into account that detection occurs when the heat source to be detected crosses the cell detection beams and consequently, if the heat source is parallel to said beams, the proximity detector will have less sensitivity and the detection will occur at a shorter distance until arriving very close to the appliance, thus shortening the detection field.
This is something that may occur due to the growth of LED loads in the market, since LED starters may cause very high current peaks on relay closure, depending on the wave crossing point.
If your detector is an older model or does not include built-in zero crossing protection, the relay may become stuck. For LED load driving, always use detectors that display the following symbol:
This is not possible for the DICROMAT MICRO; it would cause the proximity detector to malfunction.
This is not possible for the DICROMAT MINI; it would cause the proximity detector to malfunction.
For the DICROMAT + CR, it is possible to extend the cable between the sensing circuit and the supply circuit
CLIMATE
If you have installed an ORBIS thermostat or programmable thermostat and your boiler does not stop, you should first check that your device is wired according to the diagram in the instructions manual. Maybe the operation of your device is reversed.
If your thermostat or programmable thermostat is driving a higher load than the maximum rated load for the relay, the device’s internal relay may have become stuck. The manufacturer’s recommended technical limits should never be exceeded.
RESIDENTIAL AND TERTIARY
As a general rule, many electrical installers are used to assembling the PULSALUZ automatic stairway lighting switch which requires a phase wire and push button for installation. By contrast, with the PULSAMAT automatic stairway lighting switch, we will require the following for its connection; phase, push button and neutral.
Schedule a phone driver CODITEL for activation set by missed call and manual switching ON / OFF:
- We enter the special programming mode, pressing the SET button for 5 seconds; the output diode will flash green-red.
- We make a missed call to configure our ADMIN number. (We receive a confirmation SMS, our phone no. is the Administrator).
- Once our ADMIN no. has been confirmed, we will return to special programming mode by pressing the SET button for 5 seconds and the output diode will flash green-red.
- We send an SMS from our Administrator no.: OUTRING TOGGLE
- We send an SMS from our Administrator no.: OUTKEY TOGGLE
ENERGY, WATER AND GAS MEASUREMENT AND MANAGEMENT
Schedule a phone driver CODITEL for activation set by missed call and manual switching ON / OFF:
- We enter the special programming mode, pressing the SET button for 5 seconds; the output diode will flash green-red.
- We make a missed call to configure our ADMIN number. (We receive a confirmation SMS, our phone no. is the Administrator).
- Once our ADMIN no. has been confirmed, we will return to special programming mode by pressing the SET button for 5 seconds and the output diode will flash green-red.
- We send an SMS from our Administrator no.: OUTRING TOGGLE
- We send an SMS from our Administrator no.: OUTKEY TOGGLE
The device includes a communication system based on MODBUS protocol and allows connecting to a Master device (PC/PLC…) on a common RS 485 line that will take up to 32 slave devices with no additional signal boosters, to a maximum distance of 1 000 m. The system will allow up to 247 slave devices in groups of 32, each group connected through a specific signal booster. Transmission rate is selectable: 9600, 4800, 2400, 1200 bps. Transmission format: 1 start bit, 8 data bits, 1 parity bit (to be set to “none”, “odd” or “even”) and 1 stop bit. The device is delivered with the following factory settings: 9600, 8 N 1 (visible on the display).
Taking these details into account, adding a device to the system requires entering the meter communication address correctly in the CONTAX D BUS software configuration section. This address is found under the device’s bar code.
No, our CONTAX series, three-phase modular energy meters can only be used in 3 × 230/400 V systems, with or without neutral (depending on model specifications).
STREET LIGHTING MANAGEMENT
- Check that the Bluetooth dongle version is V 2.1.
- Delete the application from your mobile telephone and download the latest version.
- Disconnect the power from the device and completely close the application.
- Reconnect the power to the device, open the application and read the device from the application, clicking on the icon:
If the device is correctly programmed and has been installed according with the wiring diagram, it is possible that a manual override operation has been introduced by the keyboard; in this case there will be a permanent ON or OFF in the installation, avoiding any automatic program. To enable/disable this option, press for a few seconds in the key corresponding with the circuit; the state of the circuit will be clearly indicated in the display with a dot (•ON/connect or •OFF/disconnect)
Even though the XEOLUM device was originally intended as a Street Lighting Facility Manager, it allows other useful applications such as using its outputs as programmable time switches. Its built-in analysers enable circuit analysis, alarm reporting and the management and operation of the facilities at your business, through a Web platform that allows viewing the device. Communications are established through the GPRS modem built in the device by inserting an M2M data card and adding the device to the XEOLUM Web platform.
- Set a device time and date of 23:59 H, 31 December 2015.
- Wait one minute until the internal clock changes the date to 2016.
- Set again the current time and date as desired. If a time and date for the
- year 2017 is required, repeat the above procedure accordingly.
ELECTRIC MOBILITY
Check the power according to the connection scheme and that the protections are activated.
Power down the charger, wait approximately 10 seconds and restart the charger
There is no communication between the vehicle and the charger.
Check the cable is correctly inserted into the vehicle and charger. Ensure cable is not damaged.
Unauthorized RFID user Check the list of authorized cards.
Unauthorized RFID user Check the list of authorized cards.
Check that there is no time schedule on either the charger ( ) or the vehicle.
The vehicle may be in standby mode.
Open the vehicle door to exit the standby mode.
The load modulator icon ( ) is on; the installation does not have enough power to charge the vehicle.
The vehicle has finished charging, check that the battery is full or that the vehicle has no time schedule.
Error; turn off the charger from the protections and switch back on.
The charger is performing an update. Wait until the update completed.
If the charge modulation indicator is off, the TMC100 is not properly connected: Check connection to the terminals, direction of current and thatthe TMC100 securely fitted and clamped in position as indicated in the Charger Modulator section.
If the charge modulation indicator is on ( ), the adjusted power does not match incoming power supply.
Disconnect the charger from the vehicle.
If it has been activated with an RFID card, the same card must be used to deactivate.
If the problem persists, release and disconnect the cable.
If the Wi-Fi indicator ( ) is in flashing blue and does not pass to solid blue, the charger has not been correctly configured or the correct password has not been entered.
If the Wi-Fi indicator is in solid blue it is connected to a Wi-Fi network without internet connection or the security of the network is blocking it.
Preform reset:
Reset the protected device, restart the charger to be allowed to remove the cable from the charger socket.
The modulator hasn’t worked. Check the configuration according tothe incoming power supply.
Read the section of the instruction manual Smart charger control via web. (Once connected to the Wi-Fi network with the password 12345678, we open a web browser and write 192.168.2.1)
To identify the type of error you must look at the number of repeats of beeps per sequence:
- AC leakage error: 1 beeping
- Relay opening error: 1 beep
- DC leakage error: 2 beeps
- Diode error: 3 beeps
- Earthing error: 4 beeps
Yes, the charging station can be configured and operated connecting to the local WI-FI provided by the charging station.
Firstly, you connect to the charging station’s WI-FI and then to the e-VIARIS App or you can connect directly to the charging station’s web server at the following address 192.168.4.1
To connect the charging station to the home WI-FI, the WI-FI signal must first reach the location of the charging station. The WI-FI must have a 2.4 GHz signal.
- You must look for the available WI-FI networks and connect to the charging station’s WI-FI.
- You must type: 192.168.4.1 into a browser and access the charging station’s web server.
- In the REDES (Networks) section, you must configure the name and password of your home WI-FI and press the sobreescribir (overwrite) button. The charging station will not respond.
- Once this process has been performed, switch off your charging station and switch it back on.
To verify that the charging station is correctly configured and connected to the home WI-FI, the charging station WI-FI icon is permanently lit white when connected to the server.
You are probably using the VIARIS App. To operate and configure the charging station you must use the e-VIARIS App.
- https://play.google.com/store/apps/details?id=com.orbis.eviaris
- https://apps.apple.com/in/app/e-viaris/id1569799131
Also check whether the charging station is registered in the app; follow the registration instructions by pressing the “+” symbol.
To begin charging, charging must always be enabled with the RFID card that is linked to the charging station.
If you configure a time schedule for the charging station, it will be necessary to enable charging with the RFID card linked to the charging station after connecting the vehicle, and charging will begin at the planned time.
When a manual charge is required outside of the planned schedule, the RFID card must be swiped twice at the front of the charging station.
After connecting the vehicle, charging begins. You can stop and restart the charge by touching the front of the charging station with your hand.
If you configure a time schedule for the charging station, charging will begin at the planned time.
When a manual charge is required outside of the planned schedule, you must touch the front of the charging station with your hand.
Yes, this configuration can be done in the power slot section. There you can select different time slots with the corresponding power depending on the supply capacity provided by the utility.
This can be done in the charging station’s embedded web server or through the e-VIARIS App.
Through the charging station’s web server:
- Look for available WI-FI networks and connect to the charging station’s WI-FI.
- Type: 192.168.4.1 into a browser and access the charging station’s web server.
- In AJUSTES/TRAMOS DE POTENCIA (Settings/power slots), select the chosen slot and power, Monday to Friday and weekends, and press the sobreescribir (overwrite) button.
- Insufficient power at the charging start time, too much home power consumption.
- Possible incorrect configuration of the minimum charging current value, generally 6A.
- Incorrect configuration of the power slot to 0 W.
- Bad earth quality in the installation.
- If the charging station and the vehicle both have a time schedule, these may be in conflict and the charging would not start.
- With the charging station time schedule, the vehicle might go into standby and would not enable charging.
Incorrect TMC100 installation, check the electrical installation.
The TMC100 must measure the home consumption as well as the charging station circuit consumption.
If the charge is not reflected in the App charge history log, it means that when the hose was disconnected from the vehicle, the charging station lost its Internet connection.
The charge history logs can always be directly accessed from the charging station by connecting locally to the charging station’s WI-FI.
- In the AJUSTES/TRAMOS DE POTENCIA (Settings/Power slots) section, the user can configure the necessary power slots for correct operation and performance depending on the solar power production and charging station use. Priority can be given to just the electrical grid, solar or a combination of both.
- SOLAR: Charging with 100% solar power, no consumption from the GRID. 100% solar charging. Charging is not guaranteed.
- HYBRID: Prioritises charging with solar power and, if this is not enough, it adds minimum grid current. This ensures charging and avoids unnecessary disconnections. Charging is not guaranteed.
- SOLAR/GRID: Supply all power available. This achieves maximum charging speed. Charging is guaranteed.
GENERAL
You have several options to find the instructions:
- If you search our website, you can find it in a PDF file that will be found in the Documentation section and downloads within each product
- If you request it via email to servicio.tecnico@orbis.es , you will be sent as quickly as possible
Even though the XEOLUM device was originally intended as a Street Lighting Facility Manager, it allows other useful applications such as using its outputs as programmable time switches. Its built-in analysers enable circuit analysis, alarm reporting and the management and operation of the facilities at your business, through a Web platform that allows viewing the device. Communications are established through the GPRS modem built in the device by inserting an M2M data card and adding the device to the XEOLUM Web platform.
You have several options to find the instructions:
- If you search our website, you can find it in a PDF file that will be found in the Documentation section and downloads within each product
- If you request it via email to servicio.tecnico@orbis.es , you will be sent as quickly as possible
| Programador | Pila/Batería |
|---|---|
| DATA MICRO / DATA MICRO 2 (descatalogado) | batería de 1,2 V, NiMH 65mAh con pines VARTA 65HT. |
| DATA MICRO+ / DATA MICRO 2+ (actual) | pila de 3 V, Litio 950mAh con pines CR2477. |
| DATA LOG/ DATA LOG 2 (descatalogado) | pila de 3 V, Litio 950mAh con pines CR2477. |
| DATA LOG /DATA LOG 2 (actual) | pila intercambiable de 3,6 V, Litio 1200mAh ER14250H 1/2AA, pila 3 V, Litio CR2032 |
| DATA LOG+ /DATA LOG 2+ (actual) | pila intercambiable de 3,6 V, Litio 1200mAh ER14250H 1/2AA. |
| ASTRO NOVA (descatalogado) | pila de 3,6V, LiSoCl2 0,9Ah, LS 14250 con pines 1/2AA. |
| ASTRO NOVA CITY (descatalogado) | pila de 3 V, Litio 950mAh con pines CR2477. |
| ASTRO NOVA CITY (actual) | pila intercambiable de 3,6 V, Litio 1200mAh ER14250H 1/2 AA, pila 3 V, Litio CR2032. |
| TEMPO+ | pila 3 V, Litio CR2032. |
| TEMPO (descatalogado) | pila 1,5V AAA. |
| UNO QRD/ QRS (actual) | batería intercambiable de 1,2 V, 70mAh sin pines V80H. |
| DUO QRD/ QRS (actual) | batería intercambiable de 1,2 V, 70mAh sin pines V80H. |
| SUPRA QRD/ QRS (actual) | batería intercambiable de 1,2 V, 70mAh sin pines V80H. |
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